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WE ARE EXPERIENCING TECHNICAL DIFFICULTIES WITH OUR PHONES, WE APOLOGISE FOR ANY INCONVENIENCE CAUSED, WE HAVE AN ENGINEER WORKING ON IT TO TRY AND RESOLVE THE ISSUE

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Patients who fail to attend their GP appointments ‘cost NHS England £216m’.

Several patients at Denham and Asygarth Medical Centres fail to turn up to their appointment every month without informing us that they are unable to make it?

Of course these appointments are then lost although patients invariably rebook the missed appointment, resulting in two appointments being taken for the same problem that leads to longer waiting times for everyone, including those who really are unwell and could do with urgently seeing one of our clinicians.

This is not a local issue, as a recent BBC article that was published on 2nd January 2019 amplifies this problem across the whole of NHS England.

https://www.bbc.co.uk/news/health-46732626

That saying, many of you do attend your appointments at Denham and Asygarth Medical Centres and whereas any failure to attend is unacceptable burden to other patients,  our surgeries and the wider NHS, we thank the rest of you who do attend your appointment.

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