Coronavirus (COVID-19) 

Please seek information and guidance by visiting NHS 111 online

Calling NHS 111 should only happen should you not be able to use the online advice

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

You will need to self-isolate if you have any of the following:

  • you have a new continuous cough – this means you’ve started coughing repeatedly

  • you have a high temperature – you feel hot to touch on your chest or back

  • you've been in close contact with someone with a confirmed diagnosis of coronavirus

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Do not go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.

Further information and details of how to self-isolate are available on


Referral to a Specialist?

What happens when you are referred by your GP to see a Specialist?

There are many questions relating to what happens next following a GP referral.
Please see attached leaflet that gives guidance to the regular questions that we are often asked such as:
  • Why have I been referred?
  • How will I hear about where and when the appointment is?
  • What happens if I need a test or procedure?
  • What happens if I need new medicines?
  • Who supplies a fit note if I am unable to work?
  • What if I need a follow up appointment?
  • What do I do if I have any questions?

There is also a checklist on this leaflet that you can take with you to your specialist appointment. This will assist with making sure you have all you need.

Associated document

Answered Questions (.pdf, 596.11 KB)

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