Coronavirus (COVID-19) 

Please seek information and guidance by visiting NHS 111 online

Calling NHS 111 should only happen should you not be able to use the online advice

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

You will need to self-isolate if you have any of the following:

  • you have a new continuous cough – this means you’ve started coughing repeatedly

  • you have a high temperature – you feel hot to touch on your chest or back

  • you've been in close contact with someone with a confirmed diagnosis of coronavirus

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Do not go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.

Further information and details of how to self-isolate are available on


1st - Hayfever symptons needs to be first line referred to Pharmacist.

Buckinghamshire CCG support the NHS document: conditions for which over the counter medicines should not be prescribed.

Medications for hayfever treatment and prevention should be purchased over the counter

Except in the following circumstances :
OTC medication to manage allergic symptoms is not suitable for the patient

Please speak to your community pharmacies for advice.

This includes patients even if they get free prescriptions

Hay Fever Leaflet

Over the Counter Medicines

Doctors have been asked not to prescribe medicines for minor ailments like paracetamol or ibuprofen (although patients who need these drugs in regular quantities can continue to get them on repeat prescriptions).  These medicines can be bought from a pharmacy or supermarket.  This includes patients who get FREE prescriptions.

Further information is available at

The patient information leaflet below also provides more information along with the list of minor ailments:

Over The Counter Medications

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